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MSME Business Growth Solutions

BUSINESS GROWTH TRAINING

CPC is committed to help you significantly improve your business. Following is the set of training topics that we recommend MSME owners & senior managers to attend-

TRAINING TOPICS
  • Smart way to search & reach the customer.
  • Marketing offline and online. Emergence of digital marketing.
  • Getting a customer interested in your offering/ product/service.
  • Demonstrating your offering well.
  • Handling objections, hesitations & delays from customer.
  • Negotiating skills to bag profitable deals.
  • Closing orders with all terms & conditions.
  • Appointing & managing channel partners.
  • Retaining key clients & getting perennial business.
  • Science & art of payment collection.
  • Attracting & Retaining talented employees.
  • Getting higher performance from team.
  • Understanding accounts & taxation.
  • Understanding basic legal requirements.
SCHEDULE
  • We also conduct virtual training sessions. Thus people residing anywhere In the world can attend these training workshops.
  • The training programs are public workshops. Therefore an organization may nominate & pay fees for only 1 or 2 delegates.

FACE 2 FACE COACHING:

Many people may not be able to relate inputs during training to their environment, or they may need specific help in upgrading their skills and capabilities.

F2F Coaching is a powerful way to get individual attention. It helps the Individual person to locate root causes and then find answers with help of the coach. CPC keeps these coaching assignments confidential.

BUSINESS GROWTH CONSULTING :

The purpose of Business Growth Consulting is to give individual expert inputs to the business owner to work on revenue/profit objectives, or it could help implement certain systems.

The Pillars Of Business Optimization

How You
Get Known

How You
Get Found

How You
Get Paid

How You
Build Your Business

How You
Get Competitive Edge

WHAT OUR MSME CLIENTS SAY ABOUT US
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Blended & E-Learning Solution

Organizations, today, face a double challenge. On one side, they cannot spare employees for dedicated classroom training, and on the other side, they need to upskill the sales team to face competition.

What if there was a system that could build a balance between self-paced fun learning and dedicated sessions?

To come up with an effective solution, we have designed an integrated holistic framework. It consists of pre-reading, assignments & tests. We also get involved in project work, rigorous reviews and on-job coaching. This increases learning effectiveness.

As a delivery vehicle, Blended Learning uses internet, mobile, video conferences, web-cons, chatbots & LMS. This offers time flexibility to the target group. Classroom training duration gets reduced without compromising the effectiveness. Classroom session is then more focused towards guided skill practice & group discussions on various application issues.

Benefits of Blended Learning Solutions (BLS)

Blended Learning Components

BLENDED LEARNING CORE FOUR

Blended Learning Interventions

01
RT_BLENDEDINTERVENTIONS_SUB_HEADING
  • Knowledge Delivery
  • Exercises
  • Assignments
  • Web based sessions
  • Quizzes, Tests, Puzzles
  • Project briefing
  • Case studies
  • Gamification
02
Classroom
Training
  • Concept Clarity
  • Doubt discussion
  • Strategy Discussion
  • Idea crowdsourcing
  • Skill Upgradation
  • Realization capturing
  • Simulation
  • Action planning
  •  
03
On-job
Coaching
  • Getting ownership
  • Monitoring progress
  • Observing behaviors
  • Project review
  • Demonstrating
  • Application
  • Providing opportunity
  • showcasing
  •  

CPC has been conducting deep research on blended learning effectiveness. We have been engaging with our clients to best implement the 70:20:10 model of learning. It consists of Structured Training: Coaching Support: Reflective Experience.

gamification of learning

The gamification of learning is an engaging approach to motivate students to learn by using video game design elements in learning environments. The goal is to maximize enjoyment and fun through capturing the interest of learners and inspiring them to continue learning.

You can add punch to enhance a traditional e Learning course by implementing gamification techniques.

  • We used this approach in a course on time-management. The objective of the activity was to identify timewasters. It involved rapid thinking to select a time-waster activity, which was mapped to floating clocks that would appear from different directions. If you were not paying attention, you would miss and get a negative score!

  • Unlike a standard approach, like a drag-and-drop interaction, this approach is out of the box, fun and pushes learners to focus, while creating a more engaging and rewarding learning experience.

We also created a bank of gamified assessments, each one in a unique format as a micro-challenge.

Designed in a microlearning format that can be consumed on the go—it features a mobile-first design—the questions can be used to support any formal training for:

  • Practice on the concepts already learnt

  • Proficiency gain on the existing competencies

  • Post-training connects to refresh the primary training

CPC believes, as a CHRO/CLO, you are committed to team behavior change & thereby performance improvement. As it happens to be, performance improvement is our forte, partnering up with us can be quite resourceful.

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Coaching & Training Workshops

We have come across many clients who wish to execute Coaching or Training events particularly for their team. We respect that approach.

A recent research ‘Developing Tomorrow's Leaders Today’ shows that 46 percent of the leaders in India agree they learned the most from their bosses and superiors which is unlike in the USA and Europe. The Indian coachees expect the coach to be a learned, experienced, nurturing elder who can mentor, coach, and share relevant experiences while at the same time ask insightful questions to help the coachee reflect on deeper personal insights to act on their convictions and alternatives.

Trust, faith, and respect for coaches are some unique aspects of the Indian culture and ethos. Coachees in India expect empathy in the relationship. Cold contractual relationships based on logical questioning (like in the west) do not create the trusting bond required in the Indian backdrop. While a coach must listen actively, on one hand, he/she should also be mindful and make sure to be a non-judgmental observer.

The coach hence has to delicately balance and play the role of coach, mentor, and guru at various points during the executive coaching.

There is also a need for executive coaches to clearly understand the sponsor’s expectations. Poorly stated assignment briefs lead to ineffective coaching outcomes. Coaches need to focus on improvement, change, and outcomes, rather than merely stating the issues.

At CPC, we have designed an “8-Step-Coaching” Model for an effectual coach-coachee relationship

We have already taken up the following issues during our coaching assignments

  • Sales Performance
  • Negotiation & Closing
  • Increasing Execution Quotient
  • Key Account Management
  • Rigorous Reviews
  • XYZ
  • Inspiring & Motivating team
  • Interpersonal Relationships
  • Building Trust
  • Building Trust
  • Enhancing Team Performance
  • XYZ

Coaching & Training Workshops

We have come across many clients who wish to execute Coaching or Training events particularly for their team. We respect that approach.

A recent research ‘Developing Tomorrow's Leaders Today’ shows that 46 percent of the leaders in India agree they learned the most from their bosses and superiors which is unlike in the USA and Europe. The Indian coachees expect the coach to be a learned, experienced, nurturing elder who can mentor, coach, and share relevant experiences while at the same time ask insightful questions to help the coachee reflect on deeper personal insights to act on their convictions and alternatives.

Trust, faith, and respect for coaches are some unique aspects of the Indian culture and ethos. Coachees in India expect empathy in the relationship. Cold contractual relationships based on logical questioning (like in the west) do not create the trusting bond required in the Indian backdrop. While a coach must listen actively, on one hand, he/she should also be mindful and make sure to be a non-judgmental observer.

The coach hence has to delicately balance and play the role of coach, mentor, and guru at various points during the executive coaching.

There is also a need for executive coaches to clearly understand the sponsor’s expectations. Poorly stated assignment briefs lead to ineffective coaching outcomes. Coaches need to focus on improvement, change, and outcomes, rather than merely stating the issues.

At CPC, we have designed an “8-Step-Coaching” Model for an effectual coach-coachee relationship

Training Workshops

CPC training workshops are customized to industry business models and specific company issues. We also understand the current mindset of the participants and what is expected post the training workshop.

CPC uses the ADDIE model to design & deploy the training modules.

With the aim of making the training sessions engaging and interactive, we use tools like case-studies, quizzes, management games, instruments, role-plays, and workbooks.

At CPC, we offer training on developmental/ behavioural topics. Each can be anywhere from 1 to 3 days. These can also be converted Into smaller online sessions.

DEVELOPMENT TOPICS

  • Transformational Leadership
  • Execution Excellence, Getting Things Done
  • Strategic Issues in Getting Results
  • RRD (Recruit - Retain - Develop) Skills
  • Developing Inter-Dependency Mindsets
  • Team Engagement Skills
  • 'Theory-Y' Based Reviewing Skills
  • Competency Based Interviewing Skills
  • Advance Presentation Skills
  • Creating 'Fish' Environment
  • Emotional Intelligence Development
  • Empowering MindSets
  • Customer Relationship management
  • Teamwork & Bonding
  • Time Mastery & Self Management
  • Stress Management
  • Creativity & Innovation
  • Interpersonal Relationships
  • Outbound Adventure & Mindsets
  • Performing Etiquettes & Professionalism

We can do sales team training on other topics besides the following

SALES TEAM TOPICS

  • Managing Key Accounts
  • IT Category Verbal BehaviourSkill
  • Getting Perpetual Performance
  • Partner Engagement Skills
  • Mentoring Skills
  • Commercial Sensitivity
  • Complex Negotiation Skills
  • Franchisee Mangement
  • Consuitative Selling
  • Productivity Enhancement
  • Strategic Channel Policies
  • Finance for Non-Finance People
  • Star Performers Retention
  • XYZ
  • B2B Large Order Selling
  • Value Based Selling
  • Premium Offering Selling
  • Competitive Selling
  • Solution Skills
  • Getting Repeat Business
  • Increasing Order Value
  • Increasing Yield/Realization
  • Coaching & Counselling skills
  • Channel Management
  • Showroom Selling
  • Report Writing Skills
  • Business Presentation
  • XYZ

Outbound Adventure Events:

The outbound training workshops are extremely high energy offsite training programs for enhancing individual and team performance. Outbound adventure workshops have been found to be particularly effective in areas that involve leadership, team interdependence, interpersonal relationships, attitudes, trust, and bonding.

Additionally, in unfamiliar environments, stretched beyond their normal comfort zones, people tend to realize their potential, shed their masks, and become more receptive to change. In the environment thus created, it becomes possible for a sensitive and experienced facilitator to identify strengths and trouble areas and mold behaviors.

The success of the outbound adventure events lies in the expertise of the facilitator to make the participants realize their drawbacks and discover the scope of improving themselves before changing the other team members.

We conduct these workshops all-over South-East Asia & Gulf countries. We have expert Adventure commandos, Rough terrain mountaineers, OD professors & Psychology experts to design & execute suitable activities.

Sales Conference Speaking:

CPC has been conducting large conference sessions for the last 20 years. Following are our features:

Have conducted sessions for all type industries

a) Have engaged a gathering of up to 700 persons

b) Have executed sessions in English, Hindi, Punjabi & South languages

c) Have brought into play quick games, videos & case-studies

d) Have executed these in other Asian countries

Measuring Effectiveness :

Effectiveness Component Measurement Tool Direct Link to L&D Intervention (LDI) Supplementary Interventions
Participant Satisfaction Feedback Score Sharp None
Learning Retention Knowledge Test Sharp Announce in the beginning
Skill Upgradation Role Play Test Clean Take Pre-test to compare With post-test
Behavior Change Supervisor/Team Member Feedback Hazy Start measuring much before LDI. Convey expectations to TG. Regular Practice
Field Application On-the-job Audit Ambiguous Align team leaders on the LDI. Design & implement relevant trackers
Increase in sales Business Target Complex Design, implement & stabilize PRS &BEPC
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